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What  Is  The  Process?

  • Either fill out our placement form or submit your own form with all of the relevent information on the account which includes date of service, an itemized statement of billing, balance due, social security number, date of birth, and all contact information for your clients
     

  • Submit a copy of the financial disclamer if applicable

  • Submit the information by mail, email, fax, or uploading through the member portal

  • You will receive an acknowledgement from ESI for the accounts submitted

  • Verify that nothing has changed on the accounts included in the acknowledgement, notify ESI if a change needs to be made

  • Up to three letters will be mailed, ten days apart, providing that the account has not been satisfied between the mailing dates

  • Notify ESI of any payments remitted so that the balance may be adjusted on the letter, or so that the letters can be discontinued

  • For each account you will receive notification once all three letters have been sent.  Review the account balance and notify ESI if it has been paid in full or if any amounts have been applied to the account.

  • At this time the account will be placed in collections unless otherwise notified 

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