top of page
Medical
E-Service, Inc. requires our collectors, as an average, to have 5 years minimum experience in medical collections in order to collect on medical accounts.
This experience includes the following:
-
HIPAA: All collectors are required to understand HIPAA guidelines
-
Patient Insurance: Responsibility of all parties regarding medical insurance
-
Patient Responsibility: Responsibiity of patient regarding payment for services received
-
Responsible Party: Understanding legal responsibility for payment of services received
-
Power of Attorney: POA as it relates to medical field
-
Patient Default Payment: Understanding the payment plan agreed to by the patient and the process when the patient fails to meet that agreement (account is turned over to collection)
bottom of page